The Fully Integrated Technician Tool
The first “integrated” Android based diagnostics tablet with fast startup, full scan functionality and a 7-inch capacitive touch screen. The Encore operates plugged in and tethered to the vehicle. Access to the shop’s internet is fast and easy with built-in WiFi and Bluetooth®.
The first “integrated” Android based diagnostics tablet with fast startup, full scan functionality and a 7-inch capacitive touch screen. The Encore operates plugged in and tethered to the vehicle. Access to the shop’s internet is fast and easy with built-in WiFi and Bluetooth®.
A Great Tool for Busy Shops
Step up to the Genisys Touch™ and roam the shop floor! The Window’s OS based tablet communicates wirelessly with the J2534 vehicle Communications Device (included in kit) which is attached to the vehicle.
Step up to the Genisys Touch™ and roam the shop floor! The Window’s OS based tablet communicates wirelessly with the J2534 vehicle Communications Device (included in kit) which is attached to the vehicle.
Universal Features
AutoDetect™
Software automatically detects and alerts the technician of on-tool or web-based repair information. Search by pattern, symptom, code or any way you like – even by searching the Internet. (Shop internet connection is required.)
AutoDetect™ Experience-based Diagnostics – On Tool
Code-Assist™ – Over 9 million experienced-based Confirmed Fixes™ for vehicle specific, individual OBD-II Diagnostic Trouble Codes (DTC’s).
RepairTRACK™ – The largest database of known vehicle-specific fixes available to the automotive aftermarket. Includes coverage from 1969 through 2013 for USA Domestic, USA Asian, and USA European vehicles.
Symptom-Assist™ – Provides approximately 17 Million experienced-based Confirmed Fixes™ for specific symptoms for specific vehicles. Unlike the traditional list of theoretical potential causes provided by service manuals and other information sources, Symptom-Assist supplies validated fixes for actual symptoms reported on vehicles and then ranks them.
AutoDetect™ Experience-based Diagnostics – Web Based
AutoDetect™ – Automatically detects and alerts the technician of on-tool or web-based repair information including Identifix® Direct-Hit™ and Google search. Direct-Hit® includes a free 60-day trial subscription.
AutoDetect™ On Tool Repair Info
Pathfinder Trouble Shooting – Provides critical information: Code information, Symptoms, Specifications, TSB References, Data/Sensor Information, Component Location, PCM Connector Information.
InfoTech Component Information Database – A vehicle-specific repair information database for testing most common vehicle components.
Convenient Design
Shorten your diagnostic time and get the repair done from code-to-fix™ faster than ever before.
One Touch Auto-ID™
Automatically detects CAN vehicles 2005 or newer to quickly set up year, make, model and engine – all in one tap. Only requires about 3 seconds to identify most cars. Accuracy to 99% (From 2000-2004 Mode 9 was only used at the OEM’s discretion, thus auto id may possibly be successful.)
Automated System Test
Perform a Comprehensive Health Test. Provides DTC’s (generic and enhanced), Freeze Frame, Mode 6 Component Test, Mode 5 Oxygen Sensor Tests, Mode 1 Readiness Tests and more.
All System DTC Scan
Perform a trouble code check of all supported vehicle systems in seconds. Fast validation that all systems are clear of DTCs before or following a repair. Test Generic and Enhanced DTCs, then store and print the record.
Onboard Battery
Avoid re-entering the vehicle ID and losing data when you cycle the key.
Embedded Videos
More than 70 videos show how to perform test procedures or functions in one minute or less. In one minute or less, learn test procedures commonly used by technicians every day. An instant alert shows if a video is available for the specific year / make / model selected. Watch videos any time in the the video library. No need to attend a lengthy training class or search on your smartphone – learn it now!
Battery Disconnect, Key Fob & Remote Programming Procedures
The battery update covers Domestic and Import vehicles 2000 to present, with partial coverage for 1991-1999. Procedures include: battery disconnection precautions, power windows, locks and sunroof reprogramming, engine and body control system resetting, and more.
The key and remote programming update covers Domestic and Import vehicles 1996 to present, with partial coverage for 1993-1995. Procedures include: system operation, unusual features, programming procedures, illustrated battery replacement procedures for remote and key transmitters, and more.
Wireless TPR
Utilize the optional OTC® TPR TPMS Tool (OTC3834T) to transmit TPMS code wirelessly to the Encore™ or Genisys Touch™ wirelessly via Bluetooth. The compatible products eliminate data code entry errors and speeds reset tasks.
OTC® TPR TPMS Tool
Shop @ ToolTopia.com: #OTC3834T
Heavy Duty Vehicles
The optional Heavy-Duty Standard kit (OTC389507) is available for reading DTCs and viewing live data on Class 4-8 vehicles.
OTC® Heavy-Duty Standard Kit
Shop @ ToolTopia.com: #OTC389507
Genisys Touch™ Exclusive Features
Scope Functionality
The optional Tech-Scope is capable of reading 40 million samples per second on each channel with 10M ohm input impedance eliminating the need for special adapters to capture signals from critical components. The included InfoTech software provides a vehicle-specific repair information database for testing most common vehicle components with step-by-step test procedures using a lab scope or multimeter.
OTC® Tech-Scope PC Based Digital Oscilloscope with Multimeter
Shop @ ToolTopia.com: #OTC3857
Time is Money
While the Encore™ is an excellent diagnostic tool for any technician, a busy shop may benefit from the versatility offered by the bonus features of the Genisys Touch™.
Connectivity
J2534 Communication Device – Simply plug the J2534 into a vehicle and walk away with the Touch™ tablet. All vehicle diagnostics can be performed wirelessly.
All OEM Adapters 1996 & Newer – Housed in a pull-apart, durable case for easy storage.
10″ Capacitive Touch Screen – The Touch™ brings a larger tablet screen making viewing of diagnostic info, videos and browsing even faster and easier.
Onboard Battery
Avoid re-entering the vehicle ID and losing data when you cycle the key.
And More!
Stereo speakers, VGA Video Out port, and a Support Stand make the Touch™ a welcome desktop addition while the J2534 is working out on the shop floor.
Product Comparison Charts – Encore™ & Genisys Touch™
Scan Functionality Comparison
| FEATURES | Encore™ (OTC3893) | Genisys Touch™ (OTC3895) |
|---|---|---|
| Reflash Functions | x | |
| Vehicle Communication | OBD Cable | Wireless* |
| CAN Enabled Tool (no adapters to buy) | X | X |
| Global OBD II (Domestic, Asian, European) | X | X |
| OBD II Generic Diagnostic Trouble Codes | X | X |
| Diagnostic Trouble Code Descriptions | X | X |
| Vehicle Information Mode (Mode 9) | X | X |
| Freeze Frame Data | X | X |
| AutoID® Identifies VIN and Vehicle (on most 2000 – newer) | X | X |
| Upgradable | X | X |
| State OBD Check | X | X |
| Generic Data Stream | X | X |
| Manufacturer Specific Diagnostic Trouble Codes | X | X |
| OEM Enhanced Diagnostic Trouble Codes | X | X |
| Graph Data Stream | X | X |
| OEM Enhanced Data Stream | X | X |
| Domestic OBD II OEM Enhanced | X | X |
| Domestic OBD I | X | X |
| Domestic OEM Non-Engine Coverage | X | X |
| Asian OEM OBD II Enhanced | X | X |
| Asian OBD I | X | X |
| Asian OEM Non-Engine Coverage | X | X |
| Latin America Coverage | FUTURE | FUTURE |
| OEM Bidirectional Controls (Actuator Tests) | X | X |
| European OEM OBD II Enhanced | X | X |
| European OBD I | X | X |
| European Non-Engine Coverage | X | X |
| Heavy Duty Standard Coverage | OPTION | OPTION |
| J2534 All Makes Reprogramming | X | X |
| Automated System Test | X | X |
| All System DTC Scan | X | X |
| Multiple Language Support | X | X |
| Wired & Wireless Internet Application Connectivity | X | X |
*As with all brands, some automotive manufacturers may not recommend a wireless connection during certain applications.
Vehicle Diagnostic Software Comparison
| FEATURES | Encore™ (OTC3893) | Genisys Touch™ (OTC3895) |
|---|---|---|
| Pathfinder Troubleshooting Diagnostics | X | x |
| RepairTRACK VIN Specific Tech Tips | X | X |
| Code Assist DTC Specific Tech Tips | X | X |
| InfoTech Drivability & Component Test Software | X | X |
| Identifix® Direct-Hit Technician deep linking | X | X |
| Symptom-Assist Specific Tech Tips | X | X |
| AutoDetect | X | X |
| Auto ID | X | X |
| Cloud Integration | X | X |
| Embedded Training Videos | X | X |
Hardware Comparison
| FEATURES | Encore™ (OTC3893) | Genisys Touch™ (OTC3895) |
|---|---|---|
| Color Display | X | x |
| Detachable Cable | X | X |
| Battery Power | X | X |
| High Resolution Touch Screen | 7″ Capacitive | 10″ Capacitive |
| Cables with Color Coding, Part Numbers and Description | Single OBD Cable | OBD Cable Kit |
| AirBridge Technology WiFi Wireless for Internet Access | X | X |
| Bluetooth Long Range Wireless | X | X |
| Headphone Jack | X | X |
| Support Stand | X | |
| Stereo Speakers | X | |
| Wireless to the Car VCI | X | |
| VGA Video Out | X |
Software Comparison
| FEATURES | Encore™ (OTC3893) | Genisys Touch™ (OTC3895) |
|---|---|---|
| Internet Browser | X | x |
| Android Operating System | X | |
| Windows Operating System | X | |
| Windows Printer Support | X |
Support Comparison
| FEATURES | Encore™ (OTC3893) | Genisys Touch™ (OTC3895) |
|---|---|---|
| 12 Month Subscription | X | x |
| Diagnostics for Life Lifetime hardware warranty (Applies to the scan tool tablet only; for as long as you own it, as long as you update it.) | X |
Includes
| FEATURES | Encore™ (OTC3893) | Genisys Touch™ (OTC3895) |
|---|---|---|
| Diagnostic Tablet | X | x |
| OBD II Cable | X | |
| USB Cable | X | X |
| J2534-1 / -2 compliant Vehicle Communications Interface (VCI) | X | |
| 10 OEM Adapters | X | |
| Power Adapter | X | |
| 12V Power Cable | X | |
| AC Power Supply | X | |
| Custom Carrying Case | X | X |
Diagnostic Accessories
| FEATURES | Encore™ (OTC3893) | Genisys Touch™ (OTC3895) |
|---|---|---|
| High Speed Digital Scope | With the optional OTC® Tech-Scope PC Based Digital Oscilloscope with Multimeter #OTC3857 | |
| Bluetooth Wireless TPMS Sensor Reprogramming | With the optional OTC® TPR TPMS Tool #OTC3834T | With the optional OTC® TPR TPMS Tool #OTC3834T |
| Heavy-Duty Vehicle Coverage | With the optional OTC® Heavy-Duty Standard Kit #OTC389507 | With the optional OTC® Heavy-Duty Standard Kit #OTC389507 |
Vehicle Coverage Reports
Links open a .pdf document in a new window.
Encore™ Videos
Genisys Touch™ Videos
Manufacturer Info
Product Technical Support & Customer Service
Technical Support should always be the first step to obtain product support information. Most solutions are available over the phone and Technical Support may have additional information on special programs or options that pertain to your particular tools or equipment.
Technical Support: 800-533-6127 • Email: tech@otctools.com • HOURS: M-F 8am-8pm EST
Customer Service: 800-533-6127 • Email: inquiry@service-solutions.com
Service Repair: 800-344-4013 • Email: eservice@service-solutions.com
Locate a Service Center: http://www.otctools.com/service-and-support/service-centers
RepairTRACK
RepairTRACK offers you the ability to manage your repair experience online by providing you with an easy way to send your product in for repair and track it. Generate a return authorization, print a UPS tracking number, review and approve estimates, get warranty and service info, and more…all online!
- Obtain warranty and service information on all Service Solutions products
- Directs customers to the correct Service Center
- One stop shop for Repairs and Replacements
- RepairTRACK Features
- Creates a UPS return label from anywhere in the US for repair or replacement items
- Track the progress of a repair through every step in the process
- Receive email updates on the status of repairs and replacements
- Review repair estimates and pay online
RepairTRACK: https://repairtrack.bosch-automotive.com/login.aspx?ReturnUrl=spx/UnitRegistration_In.aspx
SOURCE: OTC.com 2015; CONTENT POST: July 2015
